Shipping & Returns
SHIPPING
Currently, we will only ship within the Continental United States (which excludes Hawaii and Alaska). We offer Priority Shipping at $9.99 (typically arrives in 1-3 business days) and Priority Express Shipping (typically arrives in 1-2 days) at $34.99. Your parcel may ship via UPS or USPS.
Please Note: TINKER IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.
EXCHANGES & RETURNS
More than anything we want you to love what you've ordered from us, but if something does not fit correctly or otherwise fails to meet your expectations, we are happy to assist you with exchanging or returning the item(s) ordered provided our conditions for exchanges and returns are met.
IN-STORE PURCHASES
We will accept exchanges and returns on new, unused items within 10 days from the date of purchase provided the tags are still on and the receipt is presented.
ONLINE PURCHASES
We will accept exchanges and returns on new, unused items within 14 days from the date of purchase provided the tags are still on and the receipt is presented. Please note that return postage is the customer's responsibility and the original shipping charges are non-refundable.
To coordinate and confirm your eligibility to initiate an exchange, please contact us via email at [email protected] to reserve the replacement item(s). Once the item(s) to be exchanged are received and inspected, the replacement item(s) will be promptly shipped and the applicable shipping fee will be charged based on the customer's shipping selections.
To coordinate and confirm your eligibility to initiate a return, please contact us via email at [email protected] Once the item(s) to be returned are received and inspected, a credit will be issued to the original payment method within 7 business days.
FINAL SALE ITEMS
Please be advised that all swimwear, hair accessories, teething toys, and all sale merchandise is final sale.